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From order to handover: the assembly process

Eight to ten weeks from order to handover, with the disruptive part measured in days. Here is each stage, what we do, and the two or three things we need from you.

1. Site survey and quote

Before anything is confirmed we need to know three things about the site: how level it is, how we get materials to it, and where water goes. These are the questions that decide whether a job runs smoothly or turns into an argument, so we would rather ask them before the quote than after the deposit.

In many cases photographs answer them — the garden, the approach to it, and the gate or side passage with something in shot for scale. Where there is doubt, or on a sloped or awkward-access site, a visit is the sensible step.

  • Access route to the garden, including gate width and any steps or level changes.
  • The fall across the proposed position, which determines how much levelling is needed.
  • Where surface water currently goes, and whether the ground holds water in winter.
  • Overhead lines, mature trees, and the position of services and soakaways near the boundary.

2. Manufacture — the 8–10 week window

Once the order and specification are fixed, your cabin is machined: wall logs cut and notched, joinery made up, roof components prepared. This is most of the lead time, and it is why the on-site phase is so short.

It is also the window in which specification changes are still cheap. After the wall logs are cut, moving a window is no longer a drawing change.

3. The base

Concrete foundation blocks are included with every cabin and are set and levelled by our crew as part of the assembly. On a reasonably level site, that is the whole foundation story.

Where there is a significant fall, or the ground is soft, peaty or holds water, more is needed — cut-and-fill, a stepped base, or raising the building clear of standing water. That work is quoted separately because its cost depends entirely on the site, and it needs to be sorted before the delivery is scheduled rather than discovered on the day.

Worth knowing: The single most common cause of delay is a base that is not ready or not level when the lorry arrives. If ground works are being done by someone else, build a buffer between their finish date and our delivery date.

4. Delivery day

The materials and the crew arrive together. What we need on the day is vehicle access as close to the site as the road allows, a route to carry wall logs to the garden, and somewhere to set materials down near the base.

On tight rural lanes or narrow urban approaches we check the route in advance and, where necessary, transfer to a smaller vehicle for the last stretch. This is worked out before the delivery date, not on it.

5. Assembly, in sequence

The build follows the same order every time, which is what makes the programme predictable.

On-site sequence

BaseFoundation blocks set, checked and levelled
FloorFloor structure laid with 100–150 mm insulation
WallsSolid log courses raised and corner-notched, openings formed as machined
RoofStructure framed, three-layer insulated build-up, galvanised steel tile-look covering in anthracite
JoineryDouble-glazed timber windows, shutters and solid wood doors fitted and adjusted
Turnkey extrasHot, cold and drainage pre-installation; shower, toilet and sink kit fitted
HandoverJoinery operation, roof and gutter check, walkthrough and maintenance briefing

6. Handover, and what comes after us

At handover we check that every window and door operates correctly, that the roof and gutters are right, and we walk you through the maintenance the building needs — particularly the first-year checks, which matter more than people expect while the timber settles.

Two things typically follow our crew. Electrical installation is quoted and carried out separately by the electrical contractor we work with, because it has to be certified by a registered electrician. And if the cabin needed planning permission rather than falling under an exemption, the certification process for the works sits with your own architect or assigned certifier.

Frequently asked

How long are you actually on site?

Days rather than weeks for the assembly itself, varying with the size of the model and site conditions. The 8–10 week figure is from order to handover and is mostly manufacture and scheduling.

Do I need to be there during assembly?

Not throughout, but you should be available at the start, so the position is agreed on the ground rather than from a drawing, and at handover for the walkthrough. Once a log structure is going up, moving it is not a small change.

What if my garden has no side access?

It is common in older suburbs and usually solvable — materials can be carried through the house with protection down, or lifted over. The important thing is that we establish it during the survey, because it affects the method and the time, and we price it honestly rather than discovering it on delivery day.

Keep reading

Send us a photo of the garden

The garden, the approach and the gate are usually enough for us to tell you how the job would run and what the base needs.

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